If your business is receiving a high of volume paper, emails or data files, you know what a challenge it can be to get that information in the right hands at the right time. Processing payables from paper costs more, takes more time and leads to a greater chance of introducing errors. It can also create frustration in your organization and your customers when information is not readily accessible. Even if you are no longer receiving a high volume of paper documents, the emails, faxes and EDI data files streaming into your organization are not much better if you do not have effective tools to store, manage and access them. Email server inbox rules are one way to automate some of this information flow, but the process is complicated and messy. The email server approach still does not effectively facilitate access to the right information at the right time in an automated workflow or worse, shares the information with everyone in the organization causing tens or even hundreds of unnecessary emails to be reviewed and then deleted with no other action required.
How OnBase Improves AP