How to Implement Enterprise Content Management (ECM)

An infographic of enterprise content management
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Enterprise Content Management involves the adaptation of a system that expertly organizes and stores information, records, documents, and other forms of material about the company’s activities. It virtually diminishes the reliance on paper documents and enables organizations to work at a more efficient pace. 

Making the switch from paper archives to digital data does not have to be complicated. With strategic planning and by selecting an enterprise content management system that is easy to navigate and adapt to, minimal disruption will result. Below is a guide offering steps that can be followed, to ensure that very little interruptions occur during the implementation process. 

Here are the steps you should follow to implement enterprise content management:

Before You Begin, Strategize the Implementation 

Before starting a project or deploying any changes in your business, it is imperative that you plan it out first. With enterprise content management, the principles still apply. Creating a plan in advance of making changes ensures a more organized implementation. It assists your corporation along the way by detailing expectations and actions ensuring that everything is in order from the start of implementation up until its completion.

Educate Your Members on the Projected Outcomes 

Ensure that all your members are aware of the objectives and support them. This can often be achieved by involving everyone in the definition and clarification of the objectives and requirements before the project begins. With everyone prepared and onboard, you will likely experience a smoother implementation process and eliminate the potential for significant disruptions.

Examine and Test the System

As is the case when implementing any business process change or new software system, it is always great to test it before committing to it. You must ensure that the system is configured properly and contains the relevant data in order to ensure that the system that will be beneficial and most importantly suitable for your business. This action helps your organization to avoid setbacks and the business disruption that can ensue from implementing a poorly configured or constructed system.

Don’t Rush Into it. Ease Into the Process 

As opposed to causing shock and potential disaster across the entire organization at the same time, take your time introducing the enterprise content management system. Present it to one department first, analyze its actions, and ensure it is faultless before launching it in another.

Encourage Hands-On Coaching and Practice Sessions 

When changes are made in companies, they are often met with frustration and annoyance. This occurs especially when the system is too complicated or unknown to the user. However, this can be avoided with the right training. Providing employees with the opportunity to learn and be educated on the system correctly before they must use it to perform their jobs can alter how they approach it. 

Before embarking on any change in your organization, especially when a significant alteration such as enterprise content management is in development, be sure to have a plan in place. A clear map defining deliverables and timeframes offers more clarity and reduces anxiety. By following the steps mentioned above, implementing an enterprise content management system should be quite achievable.

Contact CASNET today for comprehensive information on implementing your own enterprise content management.  Our data and document capture integrates with over 60 ECM systems including or own eSAFE.

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